Samaritans in Harrogate

Samaritans Harrogate: Free 24-Hour Emotional Support in North Yorkshire

Samaritans Harrogate offers confidential, 24-hour emotional support to anyone in distress, struggling with mental health, or feeling suicidal. Based in Harrogate, North Yorkshire, our trained volunteers provide a safe, non-judgmental space to talk — day or night. Whether you contact us by phone, email, or in person, we’re always here to listen and help. As part of the national Samaritans charity, we’re dedicated to improving mental wellbeing and preventing suicide across the region. Reach out anytime on 116 123, free of charge.

Samaritans

Samaritans. Call us any time, day or night. Whatever you’re going through, you can call us anytime, from any phone, for free. Call 116 123

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Our privacy statement

At Samaritans, privacy is at the heart of what we do. We are committed to protecting your privacy and the personal information that we hold. Read our privacy statement here.

Got a query or question? We’d love to hear from you. If you need emotional support please contact Jo@samaritans.org. We cannot provide emotional support from this platform

Whatever you’re facing, a Samaritan will face it with you

Every 10 seconds, Samaritans responds to a call for help.

We’re here, day or night, for anyone who’s struggling to cope, who needs someone to listen without judgement or pressure.

Samaritans is not only for the moment of crisis, we’re taking action to prevent the crisis.

We give people ways to cope and the skills to be there for others. And we encourage, promote and celebrate those moments of connection between people that can save lives.

We offer listening and support to people and communities in times of need.

In prisons, schools, hospitals and on the rail network, Samaritans are working with people who are going through a difficult time and training others to do the same.

Every life lost to suicide is a tragedy, and Samaritans’ vision is that fewer people die by suicide.

That’s why we work tirelessly to reach more people and make suicide prevention a priority.

Read more about our vision, mission and values.

Who we are

During 2021, around 22,000 people volunteered their time for Samaritans.

  • Almost 20,000 trained listening volunteers responded to calls for help.
  • Around 2,500 volunteers supported the running of more than 200 branches and locations across the UK and Ireland.
  • Over 1,300 people in prison volunteered as trained Listeners.

Read more about Samaritans’ structure https://www.samaritans.org/about-samaritans/our-organisation/our-governance-and-structure/ and how our volunteers, staff and branches work together.

Our Vision

Our vision is that fewer people die by suicide.

To achieve this, we believe Samaritans has a crucial role to play in:

  • Reducing the risk factors that make some people more likely to take their own lives.
  • Ensuring that people who are at increased risk of suicide are supported.
  • Making it less likely that people who do experience suicidal thoughts act on them.
  • Reducing the likelihood that people will develop suicidal thoughts.

Our Mission

We’re here every day and night of the year for anyone struggling to cope. We make sure people have somewhere to turn and support when they need it most. We work with communities to let people know we’re here for them and we campaign to make suicide prevention a priority.

Our Values

Our support services adapt to the changing environment, but the values at the core of our listening service remain constant:

Listening

Exploring feelings alleviates distress and helps people to reach a better understanding of their situation and the options open to them.

Confidentiality

If people feel safe, they are more likely to be open about their feelings.

Non-judgemental

We want people to be able to talk to us without fear of prejudice or rejection.

People making their own decisions

We believe that people have the right to find their own solution and that telling people what to do takes responsibility away from them.

Human contact

Giving people time, undivided attention and empathy meets a fundamental emotional need and reduces distress and despair.